FileZilla and WinSCP are FTP clients that makes it easy to access and manage your server files. We recommend using it when uploading or downloading files - especially large ones.
How to Connect to Your Server via FTP
Download and install the FileZilla Client (do not install FileZilla Server).
In the ChipHead Panel, go to General > Dashboard
Copy the details shown in the SFTP Details section into FileZilla.
Your FTP password is the same as your control panel password.
FileZilla
Click Quickconnect in FileZilla and wait for the connection to complete.
WinSCP
Click Quickconnect in WinSCP and wait for the connection to complete.
Troubleshooting
Errors usually mean the FTP details were entered incorrectly. Double-check that you copied everything from the SFTP page.
If your password still doesn’t work, you can reset your panel password.